Mark T

at least I didnt buy a car

Paid £200 "relocation fee" over internet to have a £10k fiesta moved from Bradford to Leicester through evans halshaw, Experienced cash buyer wanted fiesta diesel for my daughter. Salesman phoned following Monday and said car was in Leicester and he would ring me when they had checked it so I could test drive. I had no call so went in on Wednesday and test drove the car. It had accident damage and the rear bumper was hanging oddly - not as per advert pics but could have been the car transporter. Service book missing and no 2nd key, 2nd and 3rd sales people told me the car would be sorted for Friday and key available Monday. Friday 1st salesman phoned again and asked me to come test drive car as it had been mechanically checked and was good to go. I told him I had test driven it and asked if the accident damage. keys and service book were sorted. He said he would ring back but didn't. Following Monday I called and asked for my money back. I bought a similar fiesta diesel from Ford Sheffield in a day without a problem. Salesman one asked for my bank details for refund and I supplied them on 2nd February. Daily phone calls for 11 days since then I am told daily by salesmen and managers they have asked "accounts" to refund me by email but nothing ever received in my bank account. I have never been put through to speak to "accounts", because they are obviously not telling me the truth. This is beyond incompetence, this is coordinated group lying by employees in an old fashioned scam, Small claims courts here we come.