Nat

Horrendous

Shocking, bought a cooper s advertised at 23K on the clock and all paper work said 23K, after handover and all paper work completed a few weeks later I noticed the miles look high and I looked at the paper work and it was over 10K miles extra. I mentioned it to the sales people and they blamed me for not checking, which put my back right up, so I asked for a full refund or to let me put more money in towards a new car. It felt like they laughter at me when I mentioned that and they said “we will of you £250 good will gesture”, which I turned down. I told them I’m taking them to court as I’ve got all the paperwork of miles advertised and I phoned Inchcape and they confirmed it was advertised at 23k on the clock. After a huge fight they refunded me the money to put me in a newer car, but the stares and they way they all gang together made me feed intimidated and bullied. also it is disgusting that the manager and the sales person tell you to leave a 5 star review, if not leave no review at all. Do not go to Mini Chelmsford!!!