Anonymous

Slack poor customer service

poor customer service , With height sight I would not have purchased my vehicle from this seller. As a first time buyer the experience of buying a car seem overwhelming this isn’t helped by pushy sales tactics and bad attitudes . I found this seller online and received a rather rude reaction when informing the seller I’d be paying by finance . During the process I was told they had only had the vehicle for a week which I knew was a lie as I had been looking at the car a month beforehand online . But I let the comment slide thinking not much if it . After the first 3 weeks of having the car I’ve had to replace a tyre which I discovered was 10 years old and replace a head light . No manual was included in the car and I felt the process was rushed and uncomfortable. When calling back with questions about the vehicle I’ve received rather rude and argumentative attitude and there’s always an excuse for not looking into something. I won’t return for future business and if I need work done to my car I will be going else where .