Stefan K

Service plans

Never buy a service plan from BMW! so after the first service where BMW Chelmsford refused to return my car unless I paid them money even though we had a warranty and 3 year service plan. Today they have the car for the second service. Car is still in the service plan period but they say I must pay for an extra diagnostic check otherwise they will not stamp my service book or reset the onboard computer saying the car car still requires a service! I have paid for a service plan and they refuse this? Outrageous. We are never going to buy another BMW again