Harriet L

Disgraceful

We bought a car there last week. I have taken the car for it first valet (as it wasn’t as clean I thought it would of been) only to find that when removing the mat there is a massive hole in the drivers side(footwell) that was covered when buying the car with paper , we have gone there today to show the problem the attitude and after care from the two men who were sat in the office was absolutely disgusting rob (one of the sales men) then said if the valeting team or one of us had seen this hole all we would of done is super glued the mat to the carpet they then went on to offer us mats to cover this hole instead of fixing this issue