Jennifer

Awful customer service.

After spending 2.5hrs in this dealership I am still no further forward and am completely appalled by their level of customer service. Before going to the dealership I had a call to go through my budget and organised a test drive with a week in advance. I turned up to the dealership and the car wasn't around to be test drived, I was quoted £150 over my preferred monthly budget and was told they'd 'check-in' with me the following week, I've heard nothing. I have worked in the automotive industry previously and am absolutely astounded by the level of, or lack of customer service. I would not recommend this dealership to my enemy! Go there and prepare to be ripped off/your expectations not met.