Terry M

Zero after service

Went to view a car which was dirty when we arrived. Found a few scratches but we were assured they would be done and the car valeted. On collection the the car looked clean but after close inspection on arriving home (an hour and a half away) we noticed that the interior was dull and the seats stained as well as the headlining. The scratches hadn’t been touched. I emailed them and received a reply saying that the salesman would speak to the manager and get back to us. Almost 3 weeks later we are still waiting. After reading other reviews since, we won’t hold our breath. Make sure you get everything in writing or give them a miss. Yes we should have checked it before we drove away, but after driving there, spending almost 2 hours there then having to drive home, we had had enough.