Pete L

Dreadful business with a shiny forecourt

Had a recall for a potential exhaust gas regeneration valve failure. Had to leave the car overnight as they didn’t actually have that part onsite. Didn’t give me a car. Was only told about the delay at end of business and couldn’t notify my customer that I wasn’t able to come. Nightmare. Icing on the cake was that when I got my car back, my (expensive) sunglasses were missing from the compartment following the valet. AVOID.