Peter A

Extremely Bad Service

Went for a visit today with the sole intention to buy a mini clubman. Our experience was absolutely awful and very regrettable! We were asked ridiculous questions that had no relevance, the sales ‘consultant’ was all of 12 years of age, had no social graces and was quite rude towards the end of our visit. The p/x price is literally kept from you right until the end until they think you are hooked on the intended car purchase and then they give you a very much undervalued price even though we received much higher quotes at other garages including another bmw garage. They would have definitely had a deal if the salesman wasn’t so arrogant and single minded! I just read the other reviews and seems like it’s not just us that had a terrible experience! Stay away from this garage....