MB

No idea how to treat customers

Called in to BMW Coopers to ask a simple question on where the Fusebox was and a Fuse Map to identify appropriate fuse, relating to a new BMW I had recently bought and they refused to give me the information, but were happy for me to book the car in and advise me !! They want me to pay and wait for information that should be readily available, especially to someone who had just spent £30k on BMW. Do they rally think they will wee any future Service business from me after this ? Raised the issue with Inchcape Snr Management and no response from them either.