Evie

Recent MOT? Fully Serviced?

Wish I could put 0 stars, bought a car from here which they claimed had recently had an MOT and been serviced. Had NO coolent, NO engine oil, tyres on backwards and wheel alignment out of legal parameters. It was DANGEROUS to drive. Also, there was a major matrix fault so no heating which was not disclosed at the point of purchase. Being a young female driver who had just passed her test with nobody who knew anything about cars to come with me, I got truly done over. I struggled with the car for months with the car constantly breaking down and leaking oil. I had to return the car to them 8 times, with the car still having major faults after these attempts to "fix" it. I had to seek mediation from the AA to enforce my consumer rights to reject the vehicle as they tried to deny responsibility. They subsequently had to allow me to reject and return the vehicle. They charged me £1000 off of what I bought for the vehicle for mileage, for the pleasure of driving a dangerous and majorly faulty vehicle with constant major issues, in the freezing cold with no heating. I have lost so much money and had so much stress from this experience. They are now selling it for profit on their website once more and I have had no apology and am majorly out of pocket, unlike them. I am disgusted by the service I have received, I hope people learn from this experience.