Antonio R

terrible

Put a deposit down for a used approved car (LH63ACO) which turns up not to have a FSH. No apology for the wasted day trip from Cambridge.... Car is still being advertised on multiple sites as a used approved, despite dealer stating it no longer qualifies. I've notified BMW UK, as the sale manager at Cobham is uninterested in returning my calls. The sales chap I had the misfortune to deal with was rude from the moment we arrived, and thought it appropriate to reminded me on several occasions how they don't normally sell cars of that age, and to ask me not to come to collect the vehicle when he's likely to be busy with other customers..... Needless to say, I walked away from the deal, god knows what other secrets that car might hide