Justin G

Cars not fit to be on the road

I write this review as a warning to others. I would never recommend this garage to anyone or ever purchase another car from them.. ever! I purchased a vehicle from dean the so called sales person and on my way home the rear suspension collapsed and in turn them pushed the suspension leg into the tyre causing a massive tear in the tyre.luckily I managed to pull over on the dual carriageway before the tyre exploded and avoided something a lot worse. I was advised by dean that the vehicle had an mot done at a reputable garage shortly prior to purchase. I contacted dean to advise the vehicle could not be driven and that I would need to get it repaired locally. Lian the supposed owner then advised that they would honor the cost of repairs but only upto the amount they would pay for parts through ebay and labour at a local garage which was a ridiculous amount and left me very much out of pocket anyway. I had the car inspected and was told that both rear suspension arms had completely corroded through and that it should have been picked up on the previous mot. I had the suspension and tyre replaced at my own cost and emailed the pictures and receipt to dean/ liam. Since then I have sent numerous emails but no response and I have called and spoken to dean who advises me every time that the owner liam is the only person that can reimburse me and he would get him to call me to discuss as he never seems to be there no matter what time I call. This has been going on for approximately 4 months and I have still not had a response or any money. In the meantime the clutch has also gone and when I called again I was told that that would not be covered by there warranty. I am now having to consider legal action against oakwood motor group at a further cost to myself to get back the money I have spent on the vehicle purchased in good faith that was not fit to be on the road in the first place almost £1400.. let this be a warning to anyone that is thinking of purchasing a vehicle from these people.........