Gary S

Totally rubbish, didn't do what was need

My motability ford kuga was taken back to watford because of some problems I had with the car Firstly the sterio keep cutting out and the screen goes blank. All they did was an update even though I know there is a problem with theses and it can't be fixed properly, when it came back none of the phone were connected and the dashcam was in the foot well Secondly the car is only doing around 25 mpg nothing about this was even mentioned when the car was returned Thirdly on the odd occasion the cabin smells badly of diesel and the answer they gave to not being able to do anything about this was their wasn't 3/4 of a tank of diesel in the car But in there favour they did manage to do all this in about an hour The outcome is I contacted motability an they have told me to take it elsewhere as this is now the second time the car ha been in to you and you've basically done nothing I wont be coming back