Rob

Very Pleased & Thank You

Hi, I do Not write many if Any Reviews as i do not tend to believe them & to be Honest anyone who knows me would probably say i can be rather factual - i tend to say it as it is.... so if i say Good you can have faith in my thoughts... I have used this garage now 3 times in the last 12 months ( 2 services/oil changes & new front brake pads - yes i have read the shall we say not too glowing recent review on front brake pads - my experience is the complete opposite...) I have also had my daughters' car serviced here (2 series mine 4 series) and very pleased on each visit. I think pricing is Very Good ( i say this having benchmarked the same job with 3 other BMW Dealerships and the pricing is competitive believe you me when i say the difference in pricing for identical work with a BMW Dealership was quite substantial i'm talking & can demonstrate with the BMW quotations around £100 as an Average - they use the Same BMW Parts...they follow the Same BMW procedures etc - Why Pay More....? i could say you Pay more for the BMW Coffee and luxurious airport style waiting areas - do you want to pay for that? me neither sorry i digress) This week i had to have the front brake pads replaced and initially booked in for Friday but....due to wear the "you must drive moderately sign came on after running out of miles to go before work is needed etc...so i phoned 2 days prior at 12.45pm asking if they could do the work asap as i was obviuously worried about driving more miles & thus putting both my safety at risk and my brake discs etc - the response was Brilliant.... bring the car in for 3pm & we will do the work....Tht in itself was very much Appreciated & even more so the work was actually completed within 1hr & 20mins - Well Done B&M Auto Leeds you exceeded my Expectations on all counts for what was my Third Visit I'm happy to answer any questions & i Highly Recommend!!! Rob