Ian B

Be Very Careful

Our Car failed its MOT in May 2019 Reading Audi quoted, said they carried out the work and then charged for parts and labour to repair so that the vehicle would pass the MOT. They said that they did the work retested the car and issued a MOT. when the vehicle went to a different Audi Main dealer to have the Cam belt changed in November they said that the part Reading Audi had said they fitted had failed (not knowing we had recently had it changed) and it was an MOT failure so we had the part changed when I questioned the garage they said the part was not new and on further investigation it was date stamped with the same date as the cars manufacture. I questioned Reading Audi and they stated that they had changed the part and suggested that we had removed the new part and replaced it with a faulty one, the same age as the car before taking the car to a different dealer for a cam belt replacement.