Simon L

Rubbish service

Don’t get your car serviced at Audi Amersham! It’s rubbish. I booked a courtesy car well in advance of the service only to be told there wasn’t one available on the day. I had to get a taxi to work which cost me £20. I was told I would be collected at 4pm but no one showed up. I rang to complain and was told they are busy but a driver would appear at some point that Friday evening. I asked for the £20 but was told I couldn’t have it as mine was a lease car!! So lease car customers are bottom of the pile in terms of value!! I told the service employee I was going to speak to his manager and he told me it wouldn’t do me any good!!!! What is going on at Amersham Audi???? It’s beyond belief... I am writing this in real time and am furious.