Amy

Poor product knowledge!

I was in the process of buying a mercedes certified used c class. I SPECIFICALLY asked the sales rep if the car had keyless entry and start. I was told it did. After the car arrived at my home I realised there was a spot for a push button start but no button. Salesman told me no problem they would put mine in the post. Got the button 2 weeks later and put it in the car. It does absolutely nothing. The car isn't equipped with keyless entry or start. I have a job that requires me to move very expensive displays to retail outlets. I really enjoy standing in the pouring rain with a soaking wet, ruined display while searching endlessly for a key that is technology from the 18th century. Dealer has done nothing and has offered to do nothing. I'm left driving my old 2012 renault so I can get my job done efficiently. Very disappointed and let down by Arnold Clark Inverness Motorstore.