Anon
Disappointing
Bought my first BMW from a main dealer (Rybrook) having had experiences with independents before this. Clearly this is a 'get em in get em out' sort of dealership with very high volume - the upside is this means a lot of choice - they had so many vehicles. Downside - pressure from sales people to "close the deal" right from the word go. As a Porsche owner, I expected some time to consider etc and frankly BMWs are such good cars that they sell themselves (I guess they worry about Audi) but it's all v pressured from the sales side here. The car I bought is a great car - but a newer model was cheaper in another part of UK at main dealer so they are not "cheap" at Rybrook, so on the BMW side its 5 stars but this is about the dealership. Sales person was inexperienced but nonetheless v friendly and finance guy also good got me a pretty good deal. My disappointments come from the car having quite obvious faults which I noticed on the way home and they didnt spot, I dont live near Wolverhampton so pointless to go back. Was also "promised" a free first service but when the time came it was clear car had no service pack so I just took it to my local main dealer at my cost. Also promised a few BMW goodies that never materialised. The place has some v poor reviews and i would say if you can find the car you want somewhere else go there.