Luke W

Would not buy from here again

Recently bought a car from Bury Motors Renault, When I test drove the car I heard a noise which didn't sound right and pointed it out to the salesman who said it was just something in the boot and said their cars get checked over before being put for sale. Upon picking this car up after purchase and driving it home this noise got louder so I contacted the dealership and eventually, after the service team suggesting I take it to the manufacturer directly, managed to get my car back into the garage the next day and given a courtesy car. Turns out a drop link needed changing which would have meant it would fail an MOT if the car needed one and therefore not safe to be on the road. Once it had been fixed and I drove it back home I emailed the salesman about potential compensation due to wasting my time as I needed to drive to and from the dealership several more times than I should have done and was allowed to drive the car away with a fault on it even though I told the salesman there was a noise which shouldn't be there and even though they had apparently checked over the car. I would not recommend going to this dealership if you don't know anything about cars as it appears the salesmen don't know much either so they wouldn't beable to answer your questions or will try to pass a knocking noise from the suspension off as being something in the boot! EDIT: I returned this car (BT68 AGO) as the screen kept going off. If anybody buying that car actually reads this make sure the screen is working properly before buying the car. Ensure it hasn't just been reset like mine was where there is a chance of it just going off again.