Rosss M

Absolutely shocking service

Today i had the misfortune of dealing with kevin wilson at Arnold Clark Broxburn who was the so called car salesman, He got me to come to his branch through appointment ,took a day off work as i was told the car was ready for a test drive ,so to start with i arrived and was told he was out and would be 10 mins ,50 mins later he turns up asking did u see the car on the way in wich i replied no ,so he said I'll get u out on a test drive a further 15 mins later he comes back to tell me unfortunately the car is in the garage in bits getting the timing belt done so i am furious the fact my time has been wasted ,cost of fuel, and the loss of earnings, i would not recommend this branch to anyone stay well clear