Dan

AVOID

AVOID - DO NOT BUY FROM NORTHAMPTON VOLKSWAGEN. After 4 months I already have been given a £500 bill for repairs that these have failed to support me with. This is a car that's 4 years old with little mileage. 1. The first manager I spoke at the Northampton branch called Chris was actually quite rude and then never called me back which is terrible customer service. I can't say I was surprised he never called me. 2. Within 4 months I shouldn't have to pay for a brand new battery which has been in a 'poor' condition and has slowly died according to Volkswagen P'boro. Then for brake pads that are 75% worn. I wouldn't expect that after buying from a Volkswagen dealer but that is the point, they're a franchise. They're suggesting they sell cars on the verge of needing repairs within the 6 months, I just find that shocking... Even when I spoke to a manager at the Peterborough branch, off the record they told me if I bought the car off them and this happened they would have done something for me. I'm not sure about new cars, but used cars and their customer service is just shocking. Go somewhere else and buy an audi.