Chris C

Very poor service

Went to Mercedes of Newbury for them to look at my rear break disc's. they said they had been fitted wrongly but then back tracked it as they can only fit one way!! the issue was the disc was warped. I said it was a warranty part with 2 yrs & unlimited mileage. they wouldn't change them as its down to wear & tear. I declined this then the manager order me the leave the office because I was speaking to the parts deportment I bought the from (MB at Reading) & to top it off the have lost my wheel locking nut & denied it too & refused to replace it!!! Avoid at all costs as the will rip you off & they are arrogant