Mohammed C

RIP Off Customer Service

My car needed a new tyre fitted , I told them that I can get it myself for £120 for direct replacement , or £60 for a budget tyre , they said if we can supply st £120 per tyre , can we go ahead and fit them , I agreed , they then fitted budget tyres at £120 each and said that all calls Re recorded and that is what I agreed on . Second - I asked them for a price on a service for my car , I was quoted just under £600 , I phoned another jaguar service specialist and was quoted £270 less , I phoned Lancaster Jaguar Reading to cancel my service, they then questioned if the other service included original parts ( which it did) , to which they said that if I can get it confirmed in writing they will price match , to which I declined