James C

WORKSHOP DEPARTMENT. ABSOLUTELY AWFUL.

Put the car into Craignairn Car World for a full service approx 5 months ago. Charged £375. I've covered a thousand miles since and took the car to another garage due to a fault. Whilst looking over the car this garage advised the car had not been serviced. The oil was filthy black and the oil filter rusty. He showed me the air filter and fuel filter both of which were at least a few years old. The air filter black with dirt. Never again will I use this so called garage. Only now after speaking to other people have I now found out their workshop has a terrible reputation. Their so called technicians are terrible, they have no skill set whatsoever and their standard of workmanship is shocking. Speaking to my brother who also used them they had bodged a major job twice on his car (leaving bolts loose and parts not even fitted ) and also badly damaged the paintwork on his car the last time it was in for repair and crudely tried to touch it up. The staff in their workshop have also been in court for bullying & harrassing junior staff member. A quick google search confirms this. Please stay away from this sham of a company. They only got 1 star as there in not an option for none.