Bruce W

DO NOT BUY FROM THIS GARAGE!

I purchased an £8100 loloader van from Vantastic UK and after 3 weeks of very light use I put 700kg of weight on and the van bowed and bent in the middle. It was obvious the chassis was cracked/bent but when I told them they immediately denied any knowledge or responsibility and said I must have done it. This matter is now in the hands of solicitors as they bought the van empty, sold it to me empty and then tell me that the mot station would have checked every inch of the van which they certainly don’t and when I said to them the only way the damage would have been noticed is if the van had been loaded..which it wasn’t. They then proceed to offer me only 2/3rds of what I had paid as they say the few thousand miles I put on the van would have brought the price of the van down, just unbelievably bad after service from them and obviously any warranty they say they give you is not worth the paper it is written on. All I can say is steer clear of them because when they have your hard earned money and anything happens to the vehicle they have sold you they will deny any responsibility. I know that my impending day in court with them will cost me time and money but I would hope to get this back with the full cost of my van as I have a van that is definately not fit for use and whether or not they knew it should still not be my problem. I don’t want to leave even one star but the system won’t allow zero!!