Anonymous

Part Owner Complete T*t!!

TL:DR was treated very rudely by owner because I didn't like the car Grenson Motor Company wanted to sell me. I've been courting Grensons for a couple of months in anticipation of a windfall which would allow me to spend up to £20k on a used car. "Come back when you're ready to buy and we'll find you a car" they said. So, I went back today, I had a chance meeting with one of the owners/directors, I explained that I'd seen a car on the Mitsubishi used car website that would do, but that Craig (Salesman) said he'd find me something comparable. I wanted to buy from Grensons as its only 5 minutes from my house and would be good for ongoing servicing needs. 30 minutes later I get a call, can I come back as they've found me a car... Turns out the car they'd found was more miles than the alternative, a colour I'd specified that I didn't want and was £2.5k more money. When I said that it wasn't for me, the owner/director got very shirty and said I was taking advantage of them by using them for a test drive, and that I had no intention of buying from them. This was not true as my repeated journeys to view their cars could prove, but I gave him the keys and left in tears. Craig and Steve (Salesman and Manager) came out and apologised for the incident, and tried to sell me the car that I didn't want at a further reduced price. I said I'd think about it, but that I didn't like the Owners pressure sales techniques or attitude.