Louise B

Awful service. Do not recommend.

Absolutely do not recommend Mercedes Brimingham Central. They have had our car for nearly a week. It simply needed two new front tyres. They have allowed it to sit on alloys on the forecourt which has resulted in it needing a new alloy. They told us over the phone it was in the workshop and it’s tyres and wheels were off. We arrived at the garage to find it still sitting there with two punctured tyres. They have ordered a new alloy. It has arrived and it is the wrong colour. We have said put in on. We are absolutely at the end of our tether. They have lied to us, not communicated with us and frankly it’s a disgrace. I will be reporting them to the Ombudsman with our photographic evidence.