Linda C

Terrible garage

I bought a lovely car from the Evans Halshaw Ashton branch, but I live near to the Trafford garage, I got a mot and service package through evanshalshaw in Trafford, they said they would contact me when the car was due in, I didn’t get a call, email nothing then realised my car was 10 days out of mot, when I arranged to have the car done, twice the service dept refused to collect the car, until I contacted customer service, the staff at Trafford are very rude, from the desk to the service including the patronising manager, they couldn’t be bothered to sign the service book or do a curtesy wash even though the ticket on the keys stated in was in the wash bay, customer service don’t check up on the complaint you put in, so they don’t know how it’s even been dealt with, I have cancelled my plan, I would not recommend Trafford site of Evanhalsaw