Anonymous

Awful service from start to finish

Took my car to Volvo Arnold Clark in Aberdeen for a service. I was advised that the car was fine but my front tyres needed replacement although they were 1.2mm above the legal limit. I was offered 2 tyres for £250 but I declined as I could find a better deal elsewhere. Picked up my car and straight away I started to feel a pull on the steering wheel while driving. I didn’t think much of it since the car was just serviced. After 10 minutes drive, the front passenger tyre was flat. Called Volvo Arnold Clark (Aberdeen) and explained the situation but nobody could assist until the next morning. Got no call from them the next morning and had to chase them. They eventually came to my house and picked up the car to their workshop for examination. They came back saying the tyre has a puncture but no nails were visible... Arnold Clark believe that it’s just a coincidence that my tyre got a puncture and I must have contracted it on the road. I personally think it’s very suspicious. In the end they offered me 2 tyres for £200 as a sign of good gesture. I declined again and I won’t be dealing with them again...