Julian

Issues from start to end

We bought a RAV4 and I had expected the level of service I get from my local Toyota dealer in Reading, unfortunately I didn't get it. Various promises were made during the negotiation process, however, we had to keep checking up on them. Marks on the body had to be fixed when we went to collect the car and a software update hadn't been done, so we had to get this done at our local garage. The car was advertised with 18k miles (on the web and in the window), the paperwork showed 20k and the mileage on collection was 21k. The whole process was frustrating and stressful. I would not recommend Fish Brothers Toyota.