George K

HARRY FAIRBAIRN BMW IRVINE--ROGUE DEALER

Never ever use Harry Fairbairn BMW Irvine. They mis-sold me a 320 xDrive and substituted it with another vehicle from the one I test drove, the one I agreed to purchase. They also refused to inform me as to who the previous keeper was, despite me asking several times. I am certain that the vehicle had been in fact a RENTAL CAR. I submitted a written formal complaint to the general manager. He telephoned admitting the mis-selling and arrogantly told me he was refunding all my money. Instead of trying to find me an alternative vehicle, with money changing, either way, he very arrogantly dismissed me and couldn't get rid of me fast enough. I have lodged a formal complaint with BMW in Munich and they are currently investigating this ROGUE dealership. BEWARE AND AVOID AT ALL COSTS.