Onyeka N

DO NOT BUY FROM HERE

PLEASE READ THIS REVIEW BEFORE ATTEMPTING TO PURCHASE ANY VEHICLE FROM KENT MOTORING WOLD. WARNING DO NOT PURCHASE FROM HERE LEAVE THIS PAGE NOW - WARNING DO NOT PURCHASE FROM THIS DEALERSHIP THEY WILL SCAM YOU WARNING DO NOT PURCHASE FROM HERE LEAVE THIS PAGE NOW - WARNING DO NOT PURCHASE FROM THIS DEALERSHIP THEY WILL SCAM YOU. If I could give zero stars I would, all the complaints on this page are the same, failing to disclose what is really wrong with the car.... Bought a mini about 3 weeks ago that was not serviced, paid over £4,000 for the car and it looked good visibly. 2 weeks later I went ahead to service the car and low and behold the break pads were below the safety level, sorry but if there is anything wrong with the car it should be disclosed as any buyer will want to know what is wrong with the car and it is your responsibility as a car dealership to disclose any issues with the car. The car also started over hearting and I took it to my local garage to have a look at it and they confirmed to me that the water pump needs replacing ASAP and that I will not be able to drive the car until this is fixed. You people think your smart claiming I have warranty on the car but It doesn’t even cover the water pump, talking nonsense about wear and tear. IT IS YOUR RESPONSIBILITY TO INSURE THAT EVERYTHING THAT IS WRONG WITH THE CAR IS DISCLOSED, FULL TRANSPARENCY( I’m sure you guys don’t know what that is). I signed a contract and purchased the car on the basis that it was in GOOD working condition but it was a lie , I’m sure you guys knew what was wrong and covered it up, I went for a one minute test drive and I’m sorry but that will not prove that the water pump was gone or that the break pads were below safety limit. I am completely appalled at the customers service and attitude from so called manager “HENRY” disgusting attitude, continuously kept talking over me, talking to me as if I have no knowledge of cars, completely disgusting human being. You think your smart trying to argue with me on the phone. They have refused to pay for the fixtures of the water pump, on top of that they were not even sympathetic or apologetic about the matter, DO NOT PURCHASE FROM THIS COMPANY AS THEY DO NOT DISCLOSE EVERYTHING. You have caused me financial loss and trauma and for this reason I will be taking the matter further and filing a complaint with the Financial Ombudsman and if not resolved will go ahead and file this matter in the small claims court. And because of you poor, rude and appalling service I will unfailing be posting my terrible experience with this company every week to warn innocent buyers out there that they should not be doing business with your company.