Disgruntled C

SHOCKING CUSTOMER SERVICE

Recently brought a BMW 320D Msport + from Harry Fairbairn BMW in Irvine! I paid for the car and additional fees to have the car transported to the midlands as that's closer for me to collect. Delivery arranged for a Monday... Monday came my salesman wasn't working and the Sales manager had no idea what was going on or been arranged. So I called the " click and collect" depot and they had no record of My car being booked in. So here I am 16000 out of pocket and still no car!!!