Martin B

Nightmare

Nightmare !!! Be well warned.our car had a cylinder injector problem three months after we bought it from Arnold Clark. Arnold Clark booked it in to Robin's and Day for repair which took over 40 days to do !!!! There was some games played by Arnold Clark as to who should pay for the work but in the end they said they would pay. In that 40 days of messing about Robins and Day lied to us and put pressured on us over the phone .while this went on they where calling us asking us to remove the car from the parking area at the back of there site.The car was done in !!! At one point this Joe chap said our car was not insured while it was on there site and something could happen to it!!! We found this odd and very worrying thinking it could get damaged while on this site. Eventualy the car was repaired and then Robin's and Day said said we could not have it back as there was 100 pounds outstanding of the bill. Arnold Clark had only paid 1100 pounds of the 1200 bill and Robin's and Day said we would have to pay this 100 pounds or no car back.They where holding the car for ransom!! My husband went up to Robin's and Day and got the car back using the spare key. We where desperate as our son is a wheelchair user and we had struggled over the 40 days while not have the car using my husbands two seater van. Now, Robin's and Day Peugeot in Liverpool still have our car key and have sent us notification of court action. We have told them we will not be bullied and will fight this action for the return of our car key and the 100 pounds thing which Arnold Clark should have paid. Lesson learned .At the end of the day your are dealing with a bunch of second hand car sales people and the first thing they learn is to lie. See you in court Robins and Day.