Melanie B

Graham Butler

car sales solution or css1 are w awful Avoid this company and please please do not buy any cars from them .The car we brought we realised hen driving home from the garage that the turbo had gone and wasn't working. My Husband contacted nik who told us to put it into the garage of our choice and they would pay for it to be fixed ! this we did and then when we got a quote for parts and labour to repair the car it came in at £1000 pound to which nik then informed us that it would have to come under the warranty. We contacted the warranty company who gave us the run around and took over a week to decide whether the work was covered or not. The car wasn't covered under the warranty and they told us it was down to the car sales. The car sales said they would pay for the turbo and sent one to the garage that was holding our car and it was not the correct turbo.! the warranty company said that they would pay for any labour and when told them that labour would be around £500 they then said that they would only be willing to pay £120 of it. When we now contact nik he is putting the phone down on us and has also blocked our number and also we have not received our log book., Our car has now been in the garage for a month because it has taken so long with nik and the warranty place taking their time and giving us the run-around. we have had to hire a car on top of this so that my husband can get to work. Shoddy garage and disgusting people that work there makes me angry that they think that they can just rip people off and get away with it. Unfortunately I did not find this review sire until after we brought the car because believe me I would not have gone anywhere near these assholes. Any stars given are so that I can leave a review and they should be minus .