Adam G

AVOID This Garage

Would advise people to completely AVOID JCM Motor Company. 3 days after purchasing the car the battery died completely and needed to be replaced costing £110 as the car would only start via jumping and the battery was unable to hold charge. When i queried this with the garage they advised its not their problem as batteries 'don't just die' and that the battery was perfect as they checked it on the MOT - However a quick google search can show you battery's do actually just die & also that the only battery checks on an MOT is that it is secure and not leaking electrolytes so they were both further lies from the dealer. Additionally they said it was my fault and that i would have left the lights on, although this isn't possible as all electronics turn off when the keys are removed. In addition to this, before paying the deposit the dealer agreed the car would have all MOT advisories rectified, to refurbish the 2 front wheels as all the lacquer had peeled off them and also replace the drivers window motor as from the sound it was clear that this was on its way out. However, after paying the deposit and coming to purchase the car a week later neither of the repairs had been done and the front windscreen was damaged which was an MOT advisory and hadn't been repaired - When we queried these we were told "Don't buy the car then" although we'd already paid our deposit. It was clear the dealer had someone else lined up to buy the car and wanted to just keep our deposit and sell it to them due to the attitude change and the fact that the car only had 4 miles left in the tank when we returned so its clear it was out on test drives after we'd paid the deposit (Or the dealer had been using it for personal use) Complete lack of customer service, will just waffle and speak over you without listening. Be very wary dealing with this garage.