William F

Worst company I have ever dealt with

I have never dealt with Sparshatts of Havant, less professional in my life. Absolutely terrible service from start to finish if you can call it finished. Total cowboys. I have been lied to and mislead for the last month. Once they have your money, that's where the customer service ends. Constant calls to them felt like banging my head against brick wall. I'm still owed £300 worth of equipment. No SD card with the car although it was advertised with one and I was promised it came with one before signing. They tried to fob me off with an Ebay knock off which they ordered when they couldn't find the original. The manager said they use these for most of their cars there as it saves them money....god knows what happens to the original cards of other cars too. When I approached the car manufacturer, they said using knock off SD cards could lead to problems with the cars electrics..It also clearly states that 3rd party cards should not be used in the car manual....I made it clear that this was the case. After a while of frustrating conversations I thought I had a breakthrough, they agreed to order me an official SD card from the manufacturer....After 2 weeks of chasing them and being lied to, the SD card came. Great I thought.....Where was it from...Ebay! Take your money elsewhere. Dealt with them for the last month and have got nowhere. complete waste of time. Still wasting more time trying to warn honest hard working customers about them. It seems very hard to leave bad reviews on Autotrader. I can only assume that this is why Havant Sparshatts have such good reviews on that site. Dig a little deeper on other review sites and you will see the truth. Plenty of customers out there with bad experiences with these guys. YOU HAVE BEEN WARNED.