Shelley

Shocking !!!!

Bought a bmw from Oaktree Motor Co Wales spending £6500. It was evident within a few weeks that there was an issue with the car. After a few phone calls I was advised to take the car to a particular garage as it was under warranty which did not sort out the problem After spending another approx £2000 on trying to repair the car I had no other choice but to trade in the car for a car on finance from another dealer. I had 1800 for the bmw which I had paid £6500 for. So altogether having a loss of over £8000 I would not recommend this place to anyone. Unhelpful is an understatement. Would not take the car back or wish to sort out and issues. The one and only reason I haven’t taken this further with trading standards is because by the time I found out I had a case within consumer law I had traded the car in for something reliable Which was needed after going weeks at a time without a car whilst it was in a garage trying to rectify the issues. with four children and work that was impossible. Never ever ever buy from these robbing wasters! Even had the cheek to blame my driving. Funny because I haven’t had a problem with my driving in the car I have now !! And call me a dull c*** at one point and would not even take the car back in part ex for another. Speaks volumes really !!!!