Gordon R

Very poor support

Purchased a DB9 from Stratstone Aston Martin in Wilmslow. List of issues experienced were deeply concerning. After two weeks I had to take the car to AM Edinburgh due to misfire where they found 11 coil packs were defective although there was service records showing that they’d been changed recently. Very suspicious. Delivered with chip in windscreen & old wipers. Within first year, A/C condenser has failed along with CD player. Neither covered by Timeless warranty and Stratstone won’t honour. Buyer beware with these guys and be sure you know the full extent of Timeless warranty. Treat them with the care you’d use with a back street car dealer and don’t be fooled in to thinking they are any different. Complained to AM and got a standard letter back only. On the positive, Aston Martin Edinburgh are excellent.