John M

Stay away from theses lying rogue trader

If only we had read these 1star reviews before we had the unfortunate experience of Oakwood Motors.They lies to us saying they had paid over £800 to the local Ford garage to get a problem fixed that came up when we test drove the car and a fault light came up.Turns out Ford didn’t do a thing to our car , other than salesman Dean turning up with his own cheap oil for them to change , with no cost whatsoever to Oakwood. Dean was also supposed to replace an unsafe tyre and fix an electric mirror before we drove over 150 miles to collect the car , they has said all was done.Even in the office when we paid , Dean reassured us all was done.2 minutes down the road , we see the tyre and mirror not done so drive back to him.He tells us to drive the car to the nearest tyre place , that they will pay but get the budget tyre of course.We had to pay £120 , it was their cheapest, Dean said a cheque would be posted next day to us.To cut a very long story short ,12 weeks later still no money,emails and phone calls not answered or returned. We decide to put a review on Google. A week later Dean tells us the owner has seen the review and he will pay us if we send the invoice for the tyre and take the review down, we do both , at our cost of registered post. Guess what . Still no money , what a way to run a business. And no replacement mirror, more lies and stories, the latest that Dean has found a mirror , second hand of course , but the owner won’t pay the postage to send it to us. The owner is either on holiday or visiting the sick in hospital, what a good guy he is ! AVOID THESE PEOPLE WHO HAVE NO IDEA ABOUT BUSINESS.DONT GIVE THEM YOUR HARD EARNED MONEY.