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1 star is way to high.

Oakwood Motor Group are realy stealing my money. the ask to put a reserve fee on a car as its refundable if i dont have it. all done over the phone. when i tell them my circumstances have changed and so i can not go for it as i would not be able to afford the finance,so please would they refund the £200 they so no problem sir yes we will do that. then they dont contact me, they reject my emails and ignore my phone calls always saying the boss is not in and wont be for another few days. when send emails the message comes back email rejected as their email box is full, what a load of hog. because i send another email from a different address and it gets accepted its been almost a week of phone calls and emails. absolute con im putting 1 star on the below questions but most are not relevant as i have not even been to see that car. it was done by phone.

Dealer   Reviewer