Anna M

Indifferent, arrogant.

What a strange setup, do Autolink Motors actually want to sell cars? I saw a car I wanted to buy online so phoned them for more details about it. I spoke to a monosyllabic adolescent who gave me no information at all. Then my daughter tried she was told to ring before travelling to the site so that they could get the car out. I travelled 120 miles from my home and phoned them at midday to say I would be there at 3pm. On arrival the man I spoke to didn’t even know which car I was talking about. We finally found it in a corner with several cars in front of it, it was so dark I couldn’t see it properly so asked them to get it out so that I could test drive it. I was told to go to the office to see the paperwork while they got it out. The office is in a separate building, up a steep staircase. There were 3 people sitting at the foot of the stairs smoking. They stared at me in an intimidating way as I passed through the nicotine cloud, it was quite uncomfortable . I was offered a price for the part exchange of my car which was £500 less than that quoted by “We buy any car.com”, when I went back downstairs they still hadn’t got the car out for me to see! I was the only customer in the place but they couldn’t be bothered to sell me a car for £11,000! Is this really a car sales showroom or something else?