Doreen W

M D

AVOID 3AS CARAVANS. Great sales people, always helpful...BUT ... bought a new caravan and put in a px only to find out 3 weeks later they never paid off the outstanding finance. Only found out after I received a letter from finance company that they had not received my monthly payment. On contacting 3As they said they didn't know it had to be paid..LIE.. They made payment that day and forwarded me the email and copy of pending transfer to finance company..I thought great all settled, but 7 weeks after the initial purchase and px, I get another letter to say I had not paid my installment for my px...I contacted finance company and they confirmed that.no payment had been received... After numerous telephone calls to 3As.,they paid the majority, but guess what, the charges for late payment were still owing. They promised to return my calls but guess what...no calls received. I had then to take time off work and sit in reception until resolved They settled the outstanding balance whilst I was sitting there( 7 weeks too late). I requested compensation...£100 given...Bad credit for me? they said no, finance company. said couldnt say yes or no.. Incompetent accounts dept.. NEVER GO BACK THERE