Anonymous

Avoid at all costs

Firstly let me say persistence is key here, we finally got a refund from Willenhall Trade Cars, it took 10 months a ccj and bailiffs but we got there. I feel these people are allowed to get away with their behaviour because people are put off by the process of getting a refund. Yes it is lengthy and a pain but persist, if everyone chases them for their money back from the shoddy cars they sell then maybe they will eventually stop trading. We bought a car beginning of July 2018 it went back after two days with engine overheating problems. Ryan was extremely rude, defensive and aggressive but agreed to have his mechanics (ha ha loose terminology) look at the car. Four weeks and still no car later they eventually agreed it was not fixable (head gasket) asked for refund, yes come back in a few days as no cash, repeat this several times until we give up. Had to commence small claims process as not letting the smarmy little weasel get away with it. So if you don't or haven't avoided these people and your car is as shoddy as most of the reviews on here, the moral of the story is stick to your guns and chase these low lifes all the way. You will get your money back you just have to be persistant.