Anonymous

Disgraceful

Went to vauxhall in yeading yesterday. From the start it was terrible. Being disabled I have a blue badge but yet can I park in either of the two disabled bays... No! Why, because of badly scattered cars everywhere. I was told to park my car in front of another car then as soon as I got into the showroom with was told then to go back and move my car. They Could see I was on crutches, I had to demand they moved the car from the disabled bay which was there's so I could park. The whole experience was ridiculous. Then our 11.15am appointment was a waste of time, given the wrong information over the phone two days prior, and wanted us to sign something electronically but can't show us what we're signing!!?? 🤔 Leaving was another shambles, I was blocked in to which was a mighty effort for the staff to move their car and left me to move the cones to exit. Customer service is a joke. Absolutely rubbish dealership. Don't go there!!!!! 😡