Mrs A

NO CHANCE OF DEPOSIT RETURN

Paid £99 to reserve car ,appointment made to travel to Evans Halshaw Leicester branch (2 hr drive ) in a couple of days time . Luckily , rang day before to be told car no longer for sale , had already been sent to auction . Nobody thought to contact me . Now , STILL trying to get deposit refunded over 2 weeks later , Paid by debit card ,quick , easy to refund ? - no chance of getting paid back into My account . Calls not returned , nobody taking responsibility and they still have MY money . AVOID at all costs , Customer service appalling ,Trading standards next call . HAD TO GIVE 1 STAR AS NIL NOT AN OPTION