Local R

Poor organisation and customer service

Organised to view a car on the weekend. My wife and boys turned up but car wasn’t ready. Made to wait for an hour. Car not clean, dead battery. She said my partner will see it tomorrow but when I arrived still dead battery and not cleaned. Organised to see it during the week. They forgot. Salesman got defensive and tried to blame us for expecting the car would be clean! Made to feel like we didn’t matter. Avoid Stillmans of Sevonoaks