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Daniel S

DO NOT TRUST. CAR SOLD WITH HIDDEN DEFEC

DO NOT TRUST. I contacted Chris the Owner of Xclusive Xports to query about a Smart ForTwo that was advertised on Autotrader. We spoke on the phone and on WhatsApp and he promised and gave his word that everything was perfectly fine with the car. I told him I will send RAC to inspect the car since I was out of the country. He gave me his word that there is no need for such inspection and it would be a waste of money, took my lesson. I transferred the money and everything went smooth sailing, great communication between me and Chris and he always kept me updated with the delivery process. As soon as I got the car the AC WAS NOT WORKING, took it to my local Mercedes agent and he told me that the compressor is broken and not working, so I had to wait until they got all the parts and replace the compressor. Apart from the AC compressor that needs changing, the WHOLE STEERING RACK needs to be changed. All of the above issues were never mentioned to me. They sold me a car with 2 BIG HIDDEN Defects. I Will updated if and when Chris takes responsibility for the Above. I have proof of everything Mentioned above.

Dealer   Reviewer