Barbara W

Friendly, helpful till we had serious!

Found a car we liked at The French Car Centre for my disabled sister, needed automatic as my sister can only use one hand and one leg, tony said he could get one but when we realised it was semi automatic he insisted there was no difference between automatic and semiautomatic and explained in great detail not including that the car would have roll back unlike a automatic after having all the adaptions for her to drive it, we now find she has to use the hand break for hill starts etc. Which as we had explained to him she cannot take her hand off the wheel we were shocked he didn’t know this. He still claims it’s the same as an automatic and an automatic rolls too his knowledge of automatic and semi automatic is obviously very limited and when approached with the problem he was dismissive and aggressive, rude and not interested, quite happy that he was right despite my sister have paid £11.500 For a car she can’t drive. Not a nice man